‘Welcome Hub’ delivers a positive start to the day for students at Outwood Academy Ormesby

Outwood Academy Ormesby has welcomed Chris Cooke, mayor of Middlesbrough and Councillor Philippa Storey to its newly introduced ‘Welcome Hub’, which is making a difference in the lives of students by providing a warm and supportive space at the start of each school day. 

The hub is open every morning before lessons. It offers students a place to collect any essential uniform items they may need, enjoy a nutritious breakfast, and receive pastoral support from dedicated staff. Designed to remove barriers to learning and promote wellbeing, the hub has quickly become a cornerstone of the school community.

James Bridge, principal at Outwood Academy Ormesby, said:

“We’ve seen a real difference in how students start their day. The Welcome Hub isn’t just about providing breakfast or uniform, it’s about creating a calm, consistent environment where students feel safe, supported, and ready to learn.”

Staffed by members of the academy’s pastoral team, the Welcome Hub is helping to build strong, trusting relationships and offering early intervention where needed. Whether a student needs help replacing a lost tie, a quiet moment with a mentor, or just a slice of toast to get going, the hub is there to meet those needs without judgement.

Councillor Philippa Storey, executive member for education and deputy mayor, said:

“It was a privilege to visit the new Welcome Hub at Outwood Academy Ormesby. The Academy is going above and beyond to remove barriers to education, including providing free uniforms, a place for students to grab breakfast and a quiet place for students to prepare for the school day.

“The support and engagement taking place with students and families is making a huge positive impact on the community.” 

Support from the hub benefits the whole family, not just students. The academy partners with The Junction Multibank to provide essential toiletries and hygiene products to students, parents, and carers who need them. This support also includes making up welcome packs containing toiletries, hygiene, and cleaning products for families who have recently moved into the area. The Multibank reports that nearly half (46.6%) of Tees Valley children are experiencing poverty - twice the UK national average, with 50,000 children currently experiencing poverty. High levels of deprivation significantly impact children’s education, with teachers reporting that children often come to school hungry and tired due to a lack of proper bedding and other essentials.